Terms & Conditions

1. Booking & Payment

  • A 30% non-refundable deposit is required to secure your ceremony date.

  • The remaining balance is due 4 weeks before the wedding.

  • Bookings are not confirmed until the deposit is received.

2. Performance Details

  • I will provide live piano and vocal music as outlined in your chosen package.

  • All performance details (song choices, cue timings, location, ceremony order) must be finalised at least 4 weeks before the wedding.

3. Equipment & Requirements

  • I supply all musical equipment needed for the performance.

  • The ceremony location must provide safe access to power unless otherwise arranged.

  • For outdoor ceremonies, adequate shade and protection from sun, wind, and rain must be provided.

4. Arrival Time

  • I will arrive 45–60 minutes prior to the ceremony start time for setup and soundcheck.

  • If earlier arrival is required by the venue, additional fees may apply.

5. Client Delays

  • If the ceremony is delayed, I will continue performing within reasonable limits.

  • Delays exceeding 30 minutes may incur an additional fee.

6. Travel

  • Travel within the Mornington Peninsula is included.

  • Additional travel fees apply for locations outside this area.

7. Cancellation & Refunds

Please see Cancellation Policy here.

  • The 30% deposit is non-refundable.

  • Cancellations within 30 days of the wedding require full payment.

8. If I Am Unable to Attend (Illness, Emergency, Unforeseen Circumstances)

If I am unexpectedly unable to perform due to illness, injury, or an unforeseen emergency, the following steps will occur:

  1. I will make every reasonable effort to find a suitable professional replacement musician who can provide comparable ceremony music in my place.

    • This may include another pianist/vocalist or acoustic vocalist/guitarist depending on availability.

  2. If a replacement cannot be secured, you will receive a full refund of all payments made, including the deposit.

  3. If a replacement is secured and you approve them, your booking will proceed as normal, and no refund will be issued.

  4. I will communicate transparently and promptly in the rare event this clause needs to be activated.

9. Extreme Weather / Safety

  • For outdoor ceremonies, performance is only possible if equipment can be fully protected.

  • If conditions are unsafe, I will relocate to the agreed backup location.

10. Photography / Videography

  • You agree that any photographs or video footage where I appear may be used for promotional purposes, unless otherwise requested in writing.

11. Acceptance of Terms

Payment of the deposit constitutes acceptance of these Terms & Conditions.